Definitions
| Tenant |
The person(s) to whom we have granted the tenancy. |
| Household |
Includes any person living in your home. |
| Property |
Your home and any land for which you pay rent. |
| Communal areas |
The shared entrances, halls, stairways, passages, balconies, yards lifts, fire escapes, roads and paths leading to your home. Grassed, cultivated, drying and playing areas, forecourts ad other shared areas within the estate and block boundaries. |
| Other charges |
These include charges for heating, hot water and the use of a shed or garage. |
| Fixtures & fittings |
These include:
Installations for supplying or using, gas, electricity and water
Built-in furniture
Internal fixed glass
Basins, sinks, baths and toilets
Pipes, ducts, tanks, wires, cables, switches, boilers and storage heaters
Fixed wall, floor or ceiling coverings, other than carpets |
| Housing office |
Your local managing agent
Resident's management organisation
Resident's co-operative, or
The council housing department |
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